Frequently Asked Questions
Things you would know before arriving in Cuba
INTERESTING TIPS FROM YOUR CONCIERGE
A daily activity of the Cubans
Our Top Restaurants in Town
Main squares you should visit.
To see the city from the high
Amazing places Outskirts to Havana
Support the private sector in Cuba, visit small businesses
more than just the well know Tourist Stops
The most reconized heritage of the city
Create a real connection visiting cultural proyects
Spen Time with cubans and know more about their Lifestyle
Festivals and events are happening all year long
The most reconized heritage of the city
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FAQ
Most frequent questions and answers
Cuba requires a tourist card or a visa at the country’s consulate prior to travel. The tourist visa or tourist card is used only for tourist trips to Cuba. You can also apply for the tourist card online, through an airline or an accredited travel agency.
Cuba requires a tourist card or a visa at the country’s consulate prior to travel. The tourist visa or tourist card is used only for tourist trips to Cuba. You can also apply for the tourist card online, through an airline or an accredited travel agency.
It’s totally obligatory to have a medical insurance to travel to Cuba to enter to the country, this duty is recognized for Cuba and in Spanish. You can request this confirmation to your insurance company, which will send it to you in a few days. If you do not present the receipt at the airport, you will have to hire a national insurance for about 2 to 3 US dollars or convertible pesos per day. In case of previous illnesses or practicing risky sports, the price will increase.
There is Wi-Fi connection in countless points in the street, usually in parks, walks, gardens, around hotels, etc. Hotels and rental houses also have Wi-Fi, it is not free, you need a user and a password to enter, which are provided by cards sold in various places with a value of 1 CUC per hour. Foreign mobile phones work perfectly by roaming in Cuba, although the rates are usually high.
The plugs are the American type with two flat legs (Type A), so you will probably need an adapter. Electricity is 110V/60Hz. You can use your electrical appliances, as long as the voltage in your country is between 110V and 127V.
In Cuba it works mainly with cash payment. Although credit cards and traveler’s checks are accepted as long as they are not issued by American banks (American Express) or their branches in other countries.
It is important that you notify your bank of your departure to Cuba so that your card is not blocked for suspected fraud if you use it on the island. You can use your credit or debit cards to make withdrawals at ATMs (automated teller machines), have to hire a national insurance for about 2 to 3 US dollars or convertible pesos per day. In case of previous illnesses or practicing risky sports, the price will increase.
Commercial airlines such as American, United, Delta, and JetBlue, have direct service to Havana from JFK, Newark, Miami, Fort Lauderdale, Charlotte, Atlanta, Orlando, and Houston, and connecting service from many other cities. When you make your reservations to Cuba, you will be asked the purpose of your travel. When prompted, please indicate that you will be traveling for the purpose of support for the Cuban People which is one of the 11 authorized categories of travel
You will need a valid passport to travel to Cuba. Your chosen airline will have your tourist card/entry permit for purchase at your departure gate. You can also purchase a tourist card/visa in advance.
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